When good leadership is in place in a company, it certainly can be felt in the entire organization.
A good leader never forces the corporate culture; but helps develop it by encouraging all people to work together as a team. Good communication is a regular and an open process. Everyone in the organization needs to understand the vision as well as the goals of the organization. Everyone must put their effort into how they can improve their communication further.
Atmosphere like this makes the employees feel that they are an integral part of the organization and that every job, as well as their efforts, matters within the organization. When it comes to promotions, the decisions must be based on selecting the upright people whose talents as well as experience best fits the position. Employees feel heartened to compete with their own best to move ahead; and, they also understand that helping their colleagues to succeed is the best way to get ahead themselves. Good leadership yields increased morale, better employee retention (thereby reducing the cost of “staff churn”), and tenable long-term success.
Bad leadership ripples its effects throughout the entire organization; but can have an almost instantaneous effect if really bad decisions are taken. A corporate culture becomes absurd where the leaders claim the belief that all that exists (and generally they only mean and see “the good bits”) is only because of them. Employees are exasperated and shake their heads in frustration.
The clear lack of regular personal communication from leaders to employees can be observed where poor leadership prevails. Regular emails are not enough to engender good communication. As a result, the business starts running by a rumour mill, bad politics, and gamesmanship.
Most of the time it happens because employees often remain uncertain about the company’s goals, as well as, objectives for its success. They have little or no idea how they fit into the bigger picture, or what exactly their level of importance is for making it happen. Bad leadership often results in decreased morale, less productivity, and reduced ability to attain any sustainable success.
Great Leaders make a great company. And there is a significant difference between bosses and leaders:
Following are some of the great quotes written about being a great leader:
- “You don’t lead by hitting people over the head—that’s assault, not leadership.” – Dwight Eisenhower
- “Lead and inspire people. Don’t try to manage and manipulate people. Inventories can be managed but people must be led.” — Ross Perot
- “Great leaders are almost always great simplifiers, who can cut through argument, debate, and doubt to offer a solution everybody can understand.” — General Colin Powell
- “Become the kind of leader that people would follow voluntarily; even if you had no title or position.” — Brian Tracy
- “A true leader has the confidence to stand alone, the courage to make tough decisions, and the compassion to listen to the needs of others. He does not set out to be a leader but becomes one by the equality of his actions and the integrity of his intent.” — Douglas MacArthur
It becomes truly unaffordable for companies to have poor leadership, if it genuinely wants to succeed as-a-whole. The “bottom line” is not the sole criterion for product/service or financial success.
The concept of success is far more than just the money. Success for a company can be defined to include having a good quality product or service that literally adds-up to the value of the lives of its consumers. In so doing, it supports a positive working environment that doubtlessly allows its employees to grow and flourish in their talents and abilities, as well as, their personal value system. All this can be achieved while producing a profitable return for the shareholders.
In fact, historical evidence shows that the business that focuses solely on “the bottom line” is not as successful financially as the one that focuses on its customers. To focus on its customers, employees must be able to do that in a mindful way and especially without fear of retribution if “the rules” require adjustment to the situation.
Don’t risk your organization by allowing poor leaders to lead. The outcome will be harmful to your company. Anyone who has ever been allowed the opportunity to be a leader, must remember that being a true leader doesn’t always come from a title given to someone. In fact, it is a designation that is to be earned from the people who are led!